Shipping & Delivery Information

At Green Cloud Vapes, we are committed to providing fast, secure, and discreet shipping across the United States and to many international destinations. Our goal is to ensure every order is processed efficiently and delivered safely while providing excellent customer service from checkout to delivery.

Order Processing

All orders are processed once payment has been successfully confirmed. Our team works every day to prepare and dispatch orders as quickly as possible. After placing your order, you will receive:

An order confirmation email
A shipping confirmation email with your tracking number once your package has been dispatched

Shipping Options & Delivery Times

We offer reliable shipping services to meet your delivery needs. Delivery times are estimated from the date your order is shipped.

Express Shipping (United States)

Estimated Delivery: 1–2 Business Days
Free on orders over $200
$20 Flat Rate on orders under $200

Standard Shipping (United States)

Estimated Delivery: 3–4 Business Days
Flat Rate: $10

International Shipping

We ship to many countries worldwide, including Europe, Asia, Australia, South America, and other international destinations.

Estimated Delivery: 5–7 Business Days
Shipping Rates: Starting from $30

Delivery times may vary depending on the destination, customs processing, weather conditions, carrier delays, or other factors beyond our control.

Order Tracking

Every shipped order includes a tracking number. Once your package has been dispatched, you’ll receive an email with tracking details so you can follow your shipment from dispatch to delivery.

Please allow up to 24 hours for tracking information to become active.

Shipping Requirements

Age Verification

Customers must meet the minimum legal age required in their jurisdiction to purchase products from our website. Age verification may be required before an order is processed or delivered.

Shipping Destinations

We currently ship throughout the United States and to selected international destinations where our products can legally be imported. Customers are responsible for ensuring that products ordered comply with the laws and regulations of their delivery location.

We ship to:

Residential addresses
Business addresses
P.O. Boxes (where supported by the selected shipping carrier)

Lost or Damaged Packages

If your order is lost during transit or arrives damaged, please contact our customer support team within 24 hours of delivery or the expected delivery date.

After reviewing your claim, we will work with you to provide an appropriate solution, which may include a replacement shipment or a refund, depending on the circumstances.